Addison Lee launches recruitment campaign for 250 jobs in Peterborough

New customer care centre in Peterborough is the company’s first major operational investment outside London as it plans for global growth

Addison Lee, Europe’s largest car service, has today launched a recruitment campaign for 250 new jobs in Peterborough.

The company is relocating the customer care centre from Camden to Access House in Hampton, choosing Peterborough for its first significant UK operational investment in a site outside London.

Catherine Faiers, Addison Lee’s Chief Operating Officer, said: “Addison Lee’s expansion plans and recent international growth mean we need to move our customer services. Peterborough, with its vibrant, ambitious, work force is an ideal location as we look to recruit 250 employees to help us grow.”

Addison Lee has over 80{8199157a03996f1a7ab1d1caf6f45edc473a1d2aec9e8517e0f1549d1671dba4} of the FTSE100 as clients and fulfils ten million journeys in London each year.  It owns one of the UK’s largest vehicle fleets and operates in the US, Europe and Asia through its own businesses or via a network of best in class private car companies.

Its digital booking and management systems have been recognised as industry leading and Addison Lee was named “Disruptive Tech Leader of the Year” at the 2017 Techie Awards.  This capability, combined with recent acquisitions, is helping to establish the company as a global leader in business ground transport.

Addison Lee’s customer services are moving to Access House, a purpose built site in Peterborough and is looking for candidates who will excel in a customer service role, and use the Customer Service Centre as a launch pad to grow their careers and to experience different roles in the company.

“We’re a fast-growing, confident international company.  Our sector is going through real change and our business is well placed to serve passengers, employers, cities and communities with the transportation services they need.  We need people to grow with us during this exciting period in our development. ” said Faiers.

Addison Lee will be creating a range of customer and digital service roles. A teaser campaign to promote the roles available has run online in the build up to this announcement with people able to register their interest at

Local constituency MP, Shailesh Vara will officially open the new Customer Service Centre in the summer.  Mr Vara said: “It is excellent news that Addison Lee is relocating its customer service centre to Peterborough and I was very pleased to visit the company’s premises. The large number of jobs that will be created by this move is a huge boost for the local economy and shows again that Peterborough remains one of the UK’s most attractive cities for new and expanding businesses.”

Councillor John Holdich, Leader of Peterborough City Council, said: “Addison Lee is an ambitious and expanding company with a footprint all over the world; one that is committed to creating many jobs at their customer service centre in Peterborough and supporting our local economy.

“They have recognised the potential Peterborough has as one of the fastest growing cities in the UK and for our commitment to creating a cutting-edge digital economy and how we work with our business partners, schools and colleges to grow and nurture talent in the customer service and digital industries.”

Peterborough MP Stewart Jackson, added: “Addison Lee is a highly reputable company, not just in the UK but also across the world. It is fantastic that they have seen the huge potential that Peterborough has to offer and will be relocating their main customer service centre to the city.

“Peterborough is a growing city that has a rich source of talent to recruit from and the news that Addison Lee will be looking to employ up to 250 people from Peterborough is very welcome. This news reinforces the attractive economic and employment qualities that this city has.”

Steve Bowyer, Chief Executive of Economic Development Agency, Opportunity Peterborough, said: “We’re proud to have supported Addison Lee’s decision to come to Peterborough and this is testament to the city’s competitive business offer with its diverse and skilled workforce, affordable operating costs and a fantastic location. Peterborough continues to have huge appeal to investors, evidenced by our healthy pipeline of enquiries that we aim to convert to additional jobs and further growth for the city.”

It is expected that the first new recruits will start at the end of May.

To view the available roles Addison Lee is recruiting for in Peterborough visit